All Systems Operational
Past Incidents
Jul 11, 2025
No incidents reported today.
Jul 10, 2025
No incidents reported.
Jul 9, 2025
No incidents reported.
Jul 8, 2025
No incidents reported.
Jul 7, 2025
No incidents reported.
Jul 6, 2025
No incidents reported.
Jul 5, 2025
No incidents reported.
Jul 4, 2025
No incidents reported.
Jul 3, 2025
Resolved -
We have not observed any further issues and so we will be closing this incident.
Jul 3, 11:42 PDT
Jul 3, 11:42 PDT
Monitoring -
It appears that we're hitting a combination of a kernel bug and an issue in the specific BIOS version.
We have deployed multiple fixes to address this issue and will closely observe the server for the next few hours.
Jul 3, 08:44 PDT
We have deployed multiple fixes to address this issue and will closely observe the server for the next few hours.
Jul 3, 08:44 PDT
Identified -
We are currently troubleshooting a kernel panic issue on node v9303
Jul 3, 08:19 PDT
Jul 3, 08:19 PDT
Jul 2, 2025
No incidents reported.
Jul 1, 2025
No incidents reported.
Jun 30, 2025
No incidents reported.
Jun 29, 2025
Resolved -
Network has been restored.
Jun 29, 11:10 PDT
Jun 29, 11:10 PDT
Update -
Multacom's team is on site working to restore AC in the affected area
Jun 29, 09:11 PDT
Jun 29, 09:11 PDT
Identified -
The cause has been identified: Multacom datacenter is experiencing another AC failure. This AC failure does not directly affect our equipment as our equipment are not located in the impacted area of the datacenter. However, the AC failure affects Multacom's networking equipment.
We will be posting further updates shortly.
Jun 29, 09:03 PDT
We will be posting further updates shortly.
Jun 29, 09:03 PDT
Investigating -
We are investigating a network outage affecting customers located in USCA_4 (Multacom datacenter)
Jun 29, 08:48 PDT
Jun 29, 08:48 PDT
Jun 28, 2025
No incidents reported.
Jun 27, 2025
No incidents reported.