All Systems Operational
Past Incidents
Jun 18, 2025
No incidents reported today.
Jun 17, 2025
No incidents reported.
Jun 16, 2025
No incidents reported.
Jun 15, 2025
Resolved -
Network connectivity to all remaining VMs on node v5917 has been restored. Incident is fully resolved.
Jun 15, 08:39 PDT
Jun 15, 08:39 PDT
Update -
All affected VMs on node v5917 will be restored within 10 minutes.
Jun 15, 08:33 PDT
Jun 15, 08:33 PDT
Update -
Engineer is on site and work is in progress.
Jun 15, 08:27 PDT
Jun 15, 08:27 PDT
Update -
Server v5917 is showing PCIe bus errors. We will have to replace the motherboard. We will be dispatching an engineer shortly.
Jun 15, 06:43 PDT
Jun 15, 06:43 PDT
Update -
Networking has been restored to all customers hosted on v59XX nodes, except node v5917. Node v5917 seems to have an unrelated issue, which we are troubleshooting at the moment.
Jun 15, 06:09 PDT
Jun 15, 06:09 PDT
Identified -
Root cause: hardware failure
Service recovery ETA: 06:15 PST (in 45 minutes)
Jun 15, 05:29 PDT
Service recovery ETA: 06:15 PST (in 45 minutes)
Jun 15, 05:29 PDT
Investigating -
We are currently investigating an intermittent network issue affecting clients on nodes v59XX [location: USCA_2]
Jun 15, 05:22 PDT
Jun 15, 05:22 PDT
Jun 14, 2025
No incidents reported.
Jun 13, 2025
No incidents reported.
Jun 12, 2025
No incidents reported.
Jun 11, 2025
No incidents reported.
Jun 10, 2025
No incidents reported.
Jun 9, 2025
No incidents reported.
Jun 8, 2025
No incidents reported.
Jun 7, 2025
No incidents reported.
Jun 6, 2025
Resolved -
Service has been fully restored. We are closing this incident.
Jun 6, 17:48 PDT
Jun 6, 17:48 PDT
Monitoring -
All affected VMs will be online within 10 minutes.
Jun 6, 17:30 PDT
Jun 6, 17:30 PDT
Update -
We have been able to repair the server and restore the service quicker than anticipated. Server has been booted at around 5:25 PM PST.
Jun 6, 17:30 PDT
Jun 6, 17:30 PDT
Update -
Engineer is on the way; service recovery ETA: 8PM PST
Jun 6, 16:16 PDT
Jun 6, 16:16 PDT
Identified -
After initial investigation we have determined that the motherboard has failed in this server. We are dispatching an engineer.
Jun 6, 15:26 PDT
Jun 6, 15:26 PDT
Investigating -
We are currently investigating a failure affecting node 2805.
Jun 6, 14:57 PDT
Jun 6, 14:57 PDT
Jun 5, 2025
No incidents reported.
Jun 4, 2025
No incidents reported.