Node v2805 hardware failure (USCA_8 DC)

Incident Report for Bandwagon Host Status

Resolved

Service has been fully restored. We are closing this incident.

Posted Jun 06, 2025 - 17:48 PDT

All affected VMs will be online within 10 minutes.

Posted Jun 06, 2025 - 17:30 PDT

We have been able to repair the server and restore the service quicker than anticipated. Server has been booted at around 5:25 PM PST.

Posted Jun 06, 2025 - 17:30 PDT

Engineer is on the way; service recovery ETA: 8PM PST

Posted Jun 06, 2025 - 16:16 PDT

After initial investigation we have determined that the motherboard has failed in this server. We are dispatching an engineer.

Posted Jun 06, 2025 - 15:26 PDT

We are currently investigating a failure affecting node 2805.

Posted Jun 06, 2025 - 14:57 PDT