Switch has rebooted without any more errors. First stage of the maintenance is complete. Network is Up now.
Posted Mar 21, 2024 - 01:37 PDT
Update
The switch is throwing errors in the log. We are rebooting it again. We have a spare switch ready to go in case it needs to be replaced.
Posted Mar 21, 2024 - 01:26 PDT
Update
We managed to reboot the switch remotely. Service is coming back up.
Posted Mar 21, 2024 - 01:02 PDT
Update
After the maintenance, one of our switches would not boot. We're sending an engineer to the datacenter to investigate.
Posted Mar 21, 2024 - 00:58 PDT
Update
We started the first stage of the maintenance; service recovery ETA is ~10 minutes from now.
Posted Mar 21, 2024 - 00:53 PDT
Identified
We are currently performing emergency maintenance which may affect customers hosted on nodes 85XX. There may be two short network interruptions (between 5-10 minutes each) in the next 4 hours.
Posted Mar 21, 2024 - 00:44 PDT
Investigating
We are currently performing emergency maintenance which may affect customers hosted on nodes 85XX. There may be two short network interruptions (between 5-10 minutes each) in the next 4 hours.