Network outage in Mulltacom datacenter (USCA_4)

Incident Report for Bandwagon Host Status

Resolved

Network has been restored.
Posted Jun 29, 2025 - 11:10 PDT

Update

Multacom's team is on site working to restore AC in the affected area
Posted Jun 29, 2025 - 09:11 PDT

Identified

The cause has been identified: Multacom datacenter is experiencing another AC failure. This AC failure does not directly affect our equipment as our equipment are not located in the impacted area of the datacenter. However, the AC failure affects Multacom's networking equipment.

We will be posting further updates shortly.
Posted Jun 29, 2025 - 09:03 PDT

Investigating

We are investigating a network outage affecting customers located in USCA_4 (Multacom datacenter)
Posted Jun 29, 2025 - 08:48 PDT