Node v5511: investigating a service interruption

Incident Report for Bandwagon Host Status

Resolved

We will be closing this incident.

Posted Apr 28, 2025 - 10:47 PDT

Node has been successfully restarted. We will be starting customers' VMs in batches; this should take approximately 20 minutes.

Posted Apr 28, 2025 - 10:24 PDT

The node needs to be restarted. We are gracefully stopping all VMs running on this node.

Posted Apr 28, 2025 - 10:08 PDT

We have identified a software issue with the node and a are working on a fix.

Posted Apr 28, 2025 - 10:00 PDT

We are currently investigating an issue impacting customers on node v5511

Posted Apr 28, 2025 - 09:39 PDT