All Systems Operational
Past Incidents
Apr 3, 2025
No incidents reported today.
Apr 2, 2025
No incidents reported.
Apr 1, 2025
Resolved -
All services have been fully restored in DC39. We are continuing closely monitoring both power feeds, as well as communicating with Equinix TY8 datacenter regarding this issue. We have redundant power at all our locations, and a situation where a datacenter loses both - primary and redundant power is unacceptable and is exceedingly rare. We will be working with Equinix TY8 datacenter to learn more about the root cause of this unfortunate event, as well as what steps they are taking to prevent it from happening again.
Apr 1, 01:41 PDT
Apr 1, 01:41 PDT
Update -
One power feed has been restored. We are bringing up our equipment and expect service restoration within 30 minutes.
Apr 1, 01:21 PDT
Apr 1, 01:21 PDT
Identified -
Equinix TY8 confirmed the electrical issue affecting the TY8 datacenter. Primary and Secondary (Redundant) circuits are affected.
Affected nodes are v34XX
Apr 1, 01:01 PDT
Affected nodes are v34XX
Apr 1, 01:01 PDT
Investigating -
We have observed loss of connectivity with our Tokyo DC39 location. Upon initial investigation, it appears that Equinix TY8 datacenter lost power to some of the racks (both, Primary and Redundant power feeds have been affected). We are getting in touch with Equinix TY8 for more updates.
Apr 1, 00:43 PDT
Apr 1, 00:43 PDT
Mar 31, 2025
No incidents reported.
Mar 30, 2025
No incidents reported.
Mar 29, 2025
No incidents reported.
Mar 28, 2025
No incidents reported.
Mar 27, 2025
No incidents reported.
Mar 26, 2025
No incidents reported.
Mar 25, 2025
No incidents reported.
Mar 24, 2025
No incidents reported.
Mar 23, 2025
No incidents reported.
Mar 22, 2025
No incidents reported.
Mar 21, 2025
No incidents reported.
Mar 20, 2025
No incidents reported.